Online Privacy and Access to Information Statement
The High Level Municipal Library is a networked member of The Peace Library System Consortium. This statement addresses your online privacy and access to information through The Library’s computer system (ILS), website and Wi-Fi. Because The Library is networked to the Peace Library System, users should also become familiar with the System’s Online Privacy and Access to Information Statements.
The High Level Municipal Library and its board and staff are subject to the Libraries Act, the Libraries Regulation, and the Freedom of Information and Protection of Privacy Act (FOIP) and uphold the CFLA’s Statement on Intellectual Freedom and Libraries.
The Library Board’s bylaws and policies are publicly available, including its Confidentiality of User Records policy, FOIP policy, and Internet and Acceptable Use Policy.
Collection and Disclosure of Personal Information
The Library only collects the personal information needed to conduct library services and programs. Personally identifiable information contained in the patron record includes:
- Phone number(s)
- Email address
Patron records with charges below the defined threshold are purged two years after the record's expiration date.
The Library does not collect personal information for commercial marketing or distribution to private organizations.
The Library will only disclose personal information:
- To Law Enforcement; in response to a court order, such as a warrant, subpoena, or other legal compulsions.
- In partnership with other Alberta libraries and library systems to allow for sharing of materials under conditions defined in existing resource-sharing agreements and programs (e.g. interlibrary loan agreements, TAL Card, ME Libraries), collect fees or fines, and retrieve borrowed materials.
- To contact next of kin or emergency response personnel in the case of an emergency.
Tracking and Security
External Links – the Library website links to other websites and eResources that may collect personal information. Users should review the privacy policies of these sites before providing them with personal data.
Encryption – the Library website links patrons to their My Accounts in TRACpac and TAL Online for borrowing purposes. These consortia use encryption during the login process/transmission of a patron’s library card, username, and PIN.
Reading History – Patrons can save their reading histories on TRAC and create public or private reading lists on TAL Online. The Library will not share reading lists; except when required by law enforcement, court order such as a warrant, subpoena, or other legal compulsions.
Wi-Fi and Firewall - When connecting to the Library’s Wi-Fi, the Wi-Fi portal temporarily logs the IP address of the user’s device. The Library firewall does not gather personal information.
Cookies – When you visit a website, it may deposit a piece of data, called a web cookie, with the temporary web browser files on your computer. If you wish, you can change the settings on your web browser to deny cookies or to warn you when a site is about to deposit cookies on your hard drive.
Parental Responsibility for Minors
Public libraries do not act in loco parentis. Parents and legal guardians should read The Library’s Internet and Acceptable Use Policy and take responsibility for what their children access on and through The Library website. No age restrictions apply to The Library databases, eResources or links to external sites, and The Library computers are not filtered.
Programs and Events
Online Forms and Electronic Communication with Library Staff – The Library may provide online forms for facilitating program registration or title acquisition suggestions for the library collection. These forms will require some user personal information. The Library only gathers the personal information necessary to facilitate the registration or request and is not used for any other purpose. Personal information provided to library staff through other electronic communications, such as email, text, etc., will be used only to facilitate the request submitted.
Photographs – The Library may post pictures of its public programs and events on its website. Attendees should speak to library staff in advance if they do not wish to have photographs of themselves taken or posted on The Library’s website.
The Library may provide access to social media. Users posting comments to The Library’s social media should be aware of the public nature of such posts and their responsibility to exercise caution when sharing personally identifiable information over social media.